Setting Up a Multi-Tenant Cloud Call Center with FusionPBX & FreeSWITCH
Step-by-step tutorial on connecting TZSMM Connect SIP trunks to FusionPBX cluster nodes to deliver multi-tenant VoIP services for your clients.
FusionPBX provides a powerful GUI built on top of FreeSWITCH, making it the industry standard for multi-tenant VoIP providers, call centers, and PBX resellers.
Step 1: Adding Gateway Credentials
In your FusionPBX admin panel under Accounts -> Gateways, add a new Gateway pointing to the TZSMM Connect SIP Server host provided in your number detail page.
Step 2: Configuring Inbound & Outbound Dialplans
Route incoming calls matching your 096xx DID directly to your desired extension ring group or IVR menu. Configure outbound dialplans with your SIP username to ensure proper caller ID transmission.
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